We all know sometimes it can be a bit hit and miss when shopping online, that is why we offer our customers the following options:
If an item is faulty or if you have selected the wrong size and an alternative size in the same style is unavailable, we will fully refund you for the purchase. We also offer refunds for change of mind or if the garment just doesn't sit how you expected.
The refund must be requested within 30 days of the date of purchase and the item must be received by Indecisive for a refund to be issued.
For exchanges, items need to be returned within 30 days of the date of purchase and all tags and labels must remain in place. We will then ensure that the new item is shipped within 7 days.
For further information and to request an exchange or refund please email firstname.lastname@example.org