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RETURNS

Refunds & Returns

We all know sometimes it can be a bit hit and miss when shopping online, that is why we offer our customers the following options:
Refunds
If an item is faulty or if you have selected the wrong size and an alternative size in the same style is unavailable, we will fully refund you for the purchase price of your items.
The refund must be requested within 30 days of the date of delivery and the item(s) must be received by Indecisive for a refund to be issued. The returned item(s) must be unworn, unwashed, unused and in its(their) original condition with all tags intact.
Exchange
For exchanges, item(s) need to be returned within 30 days of the date of delivery.  The exchange item(s) must be unworn, unwashed, unused and in its(their) original condition with all tags intact. We will then ensure that the new item is dispatched within 5 business days.
For further information, please email orders@indecisive.com.au
Personalised Items
Personalised items cannot be returned for a refund or exchange.

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